● Shipping Fees
Orders totaling 7,800 yen (tax included) or more qualify for free shipping.
For orders under 7,800 yen, a flat shipping fee of 800 yen (tax included) applies nationwide.
● Wholesale Prices
Depending on the quantity of each product, prices will be 50% to 60% of the retail price.
● Promotional Materials
We provide promotional materials such as panels and brochures.
Promotional materials can be ordered online.
*Please note that panels and other items may take time to produce.
*We cannot provide promotional materials to customers who do not have a product order history with us.
*The quantity may be adjusted by our company.
● Delivery
In-stock items will be shipped within 3 business days of order receipt.
Out-of-stock items (取り寄せ from overseas factories) will be delivered within approximately 10 days to 2 weeks of order receipt.
Products for salons will be delivered within approximately 10 days to 2 weeks of order receipt.
(If an item is out of stock or delivery is delayed, we will bear the full shipping cost regardless of the amount.)
*However, please place your orders in advance, as factories will be closed for extended holidays during the New Year, Ramadan, and August. (Customers will be notified in advance)
Please note that if you place an order during a holiday period, delivery may take approximately one month.
All of our Nectarome products, including argan oil, are made with carefully selected natural Moroccan ingredients and are committed to quality. These products are carefully crafted using the blessings of nature, making mass production difficult and the products extremely rare. In particular, we focus on maintaining the freshness and highest quality of our products, and proper storage and management are essential.
To maintain quality even in Japan's hot and humid environment, it is important to avoid excessive inventory and always deliver products in a fresh state. Therefore, we kindly ask for your understanding and cooperation regarding delivery times.
Please also note in advance that delivery of Palestinian soap may be delayed due to the deteriorating situation.
● Ordering
Trading stores can place orders through the dedicated website (excluding customers with large contracts).
＜List of Dedicated Wholesale Sites＞
YOUR ORGANICS
https://yourorganics.shop/pages/wholesale
Payment methods: Bank transfer (prepayment), cash on delivery (cash, credit card, or debit card accepted), deferred payment
Orosy
https://orosy.com
Payment method: Credit card (90 days later)
Goooods
https://goooods.com
Payment method: Credit card (90 days later)
● Brand Maintenance
Please be aware that if any actions are found to damage the brand image, transactions will be immediately terminated.
From the perspective of brand maintenance, when displaying prices on the internet, please take care to prevent price competition.
Please be aware that if any activities leading to price collapse are found, transactions will be terminated.
● Prohibited Sales Media
To prevent price competition, as a general rule, sales on marketplaces other than your own e-commerce site are prohibited.
Please refrain from selling on Amazon Japan (amazon.co.jp), Yahoo! Shopping, Rakuten Ichiba, auPay Market, Mercari Shops, and Qoo10.
*However, in some cases, we may partially permit marketplace sales if approved by us.
Sales on auction sites (Mercari, Yahoo! Auctions, Rakuma) are prohibited.
● Overseas Sales
Due to contracts with manufacturers, overseas sales are not permitted.
● Defects and Quality Complaints
If there are any defects in the product or if your customers have quality complaints, please contact us promptly.
Contact: wholesale@yourorganics.co.jp / FAX: 048-611-7708
To: YOURORGANICS LLC
*Please contact us via email or FAX as communication needs to be documented.
